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The growth and subsequent importance of social media platforms such
as Facebook and Twitter as a communications platform is undeniable. Regular
articles are found on how businesses have grown their customer base using
social media see the story of Milan Direct.
But what makes these businesses successful using social networking? Social media provide us with more than a place to communicate. It provides us with an opportunity to closely listen, learn, observe and analyse. Pay attention to conversations and time contributions and interventions by offering a solution, just at the right time! |
Messages are relevant when they are timed correctly and set
within the correct context. Learn more social
media is changing the way how customers engage with an organisation, start to
follow facebook pages such as All Things Marketing.
Word of mouth referrals and building trust now includes
having a social media presence on popular social media platforms including Facebook,
Pinterest and Twitter.
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